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Your World of Knowledge!

Taking global best practices and delivering them to help you and your teams increase knowledge and support you in building a better, more experienced, efficient and professional team that perform at a higher level!

ContactCenterWorld.com presents Training and certification for businesses. Training allows staff to learn new skills and techniques with built in testing. For those interested in certification, we are launching a number of modules to follow that can lead to certification of individuals and/or companies


These programs have been designed to allow you 'the user' to select how you want to have the content delivered: Online, Classroom or a combination of both.


Taking a course is easy - just select which ones you are looking for and start the process. Courses are either FREE or Paid for - this is clearly identified when you select the one(s) you are interested in.

IMPORTANT
Using this site requires that you MUST BE LOGGED in as a registered user - if you are a current ContactCenterWorld.com you can use your existing username and password, if you are not a member, please register at the top right of the website. We recommend you log in or register first then browse the training courses before making a selection.

Quality Content

All the content of our programs are created by experts in the industry

No limits Access

You are in control on when to study.Anyday.Anytime.Anywhere.

Content

Our programs content cover video,audio,images for an easy to read and understandable content.

Training - Certificate

We offer training and certificate programs.

Build your knowledge

Complete the education modules and get recognition for your effort.

Training BY ROLE / ACTIVITY


PROFESSIONAL SERIES


GENERAL PROGRAMS

MOST POPULAR TRAINING COURSES

We have selected a few featured courses below!

OUR LATEST COURSES

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