The Learning Academy

Customer Service Agents

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Customer Service Agents

This category is for customer service agents and reps - the front line professionals who take calls, manage social media interactions and chat sessions, reply to emails etc.

How to Apply For a New Job

if you are looking for a new job, this program will help you stand out from others and increase your chances of success as well as save you time.

1 Module

Duration: 12 Minutes

FREE

Positive Language For Business

This course is for everyone - from frontline to executive. It's designed to help you think and act positive and to change the way people around you see you. A great course for all and includes a chalenge - an assignment to help everyone practice being positive.

1 Module

Duration: 08 Minutes

FREE

The Power of Your Voice - Demonstrate Confidence!

Want to sound more confident? Want to sound more powerful? this will help you identify how you sound and to help you project confidence even in situations where you may not be confident like public speaking, presenting ideas to your boss, job interviews etc.

1 Module

Duration: 14 Minutes

FREE