Customer Experience - How To Exceed Expectations
Customer Experience - How you exceed customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed. Event sponsored by Five9 EMEA
Presenters include:
- Maulana Malik Muqorrobun - Customer Experience Manager, PT Bussr Technologies Indonesia - this is a 1:1 interview
- Brian Atkinson - GM EMEA, Five9 - this is a 1:1 interview
- Tony Barritt - Managing Director, Investor in Customers Ltd - formal presentation
- Andy Hanselman - Partner, Andy Hanselman Consulting - formal presentation
- Raj Verma - Executionist, BreakFree Consulting India Pvt Ltd - formal presentation
- Mo Hassan - Customer Experience Manager, The Crown Estate - this is a 1:1 interview
- Raj Wadhwani - President, ContactCenterWorld.com - shares details of TopPlace2Work.com and What Drives Me Crazy At Work!
Who this course / event is aimed at:
- Directors
- Managers
KEY FACTS:
Price: $79.95
Duration: 2-5 Hour
Type: Personal Training
Available: Online only
Case Study Required: No